DIVERSITY MANAGEMENT – TRAIN THE TRAINER PROGRAMME
Module 2 – Unconcious Bias
FACE TO FACE LEARNING
The following topics are covered in this lesson:
- Introduction to unconscious bias.
- Unconscious bias in the workplace.
- Unconscious bias in HR.
- Activities
- Reflection
This lesson defines key terms related to unconscious bias, understanding the effect of unconscious bias on communicative exchange and collaboration between colleagues. You will learn how to identify examples of unconscious bias within HR in the workplace that can be combated through strategies for staying calm and professional during difficult conversations. Also you will learn how to recognise and manage emotions in the workplace and know how to implement strategies that promote inclusion and diversity.
SELF-DIRECTED LEARNING
Learning Outcomes of the Module
- Define key terms related to unconscious bias; including stereotypes,
heuristics, and affinity bias. - Understand the effect of unconscious bias on communicative exchange and
collaboration between colleagues. - Identify examples of unconscious bias within HR in the workplace that can be
combated through strategies for staying calm and professional during difficult
conversations. - Understand the emotional impact of unconscious bias on individuals and
teams, including feelings of exclusion, frustration, and stress. - Recognise and manage emotions in the workplace and how to implement
strategies that promote inclusion and diversity. - Understand how unconscious bias and emotional impact can manifest in the
workplace, and learn how to respond effectively to these situations.
